Refund and Returns Policy
Effective Date: September 22, 2025
Website: https://elementorit.com
Contact Email: [email protected]
At Elementorit.com, we want our members to feel confident and satisfied with their purchase. This Refund & Returns Policy explains when and how refunds are issued. Please read carefully before making a purchase.
1. Digital Products & Memberships
All products and services sold on Elementorit.com are digital (software licenses, templates, themes, plugins, memberships, and services).
Because our products are delivered digitally, there are no physical returns.
Refunds are considered under the terms outlined below.
2. 100% Money-Back Guarantee
We offer a 100% Money-Back Guarantee if you are not satisfied with your purchase, subject to the following conditions:
Refund requests must be submitted within 7 days of purchase.
You must provide a valid reason for the refund (e.g., product not delivered, access not working, or technical issue we cannot resolve).
If you have downloaded or excessively used the products before requesting a refund, we may decline your request.
Once a refund is processed, your membership and access to all products/services will be revoked immediately.
3. Non-Refundable Cases
Refunds will not be granted in the following cases:
Attempting to resell, share, or redistribute our products in violation of our Terms & Conditions.
Change of mind or personal preference after successful access/download.
Misuse of products, licenses, or accounts.
Unauthorized purchases made using your account.
4. How to Request a Refund
To request a refund:
Contact us at [email protected] with your order details.
Describe the issue and reason for requesting a refund.
Our support team will review your request within 2–3 business days.
Approved refunds will be processed back to your original payment method within 5–10 business days.
5. Service-Based Refunds
For services (such as web design, SEO, or digital marketing):
Refund eligibility depends on the project stage.
If work has already started, only a partial refund may be granted to cover uncompleted portions.
Completed services are non-refundable.
6. Changes to Policy
We may update this Refund & Returns Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
7. Contact Us
For any refund-related questions or assistance, please contact:
Website: https://elementorit.com
Email: [email protected]
Phone/WhatsApp: +880 1740-427289